Dynamics 365 Business Analyst

We are seeking a highly skilled and motivated ERP Business Analyst to join our team and play a critical role in optimizing and maintaining our Microsoft D365 Finance & Operations ERP system to enhance business operations. This is a fully remote position, with working hours from 10:00 AM to 7:00 PM.

This role requires a deep understanding of ERP systems and processes, coupled with exceptional problem-solving and analytical skills. The successful candidate will be responsible for identifying, analyzing, resolving, and documenting complex system-related problems with system users, ensuring the smooth and efficient functioning of the ERP system.

The individual will need to possess strong functional knowledge of Dynamics 365 modules, including Finance & Operations (F&O) and Customer Engagement (CE).

As a Dynamics 365 Business Analyst at Woolpert, you will:

• Collaborate with stakeholders to gather and document business requirements, ensuring a comprehensive understanding of their needs.

• Analyze existing business processes and identify areas for improvement, aligning them with ERP system capabilities.

• Design and propose solutions using Dynamics 365 modules, considering scalability, performance, and best practices.

• Configure and customize ERP modules to meet business needs, including workflows and security, ensuring effective implementation of solutions.

• Investigate and resolve system errors, data inconsistencies, and user-reported problems. Review incoming support requests and work towards timely resolutions using a systematic and analytical approach.

• Provide training and support to end-users, facilitating a smooth transition to new or updated ERP functionalities.

• Lead testing efforts, including User Acceptance Testing (UAT), to validate system changes, ensure quality, and manage deployment processes.

• Work closely with IT teams, external consultants, and vendors to prioritize and implement system enhancements and upgrades.

• Identify problems, develop and implement solutions, maintain the system, and communicate effectively across teams.

• Participate in testing new configurations, customizations, or updates to ensure proper functionality and minimal impact on other areas of the system.

Required Skills and Experience: 

• Deep understanding of Dynamics 365 modules (e.g., F&O and CE) and their functionalities. Experience communicating with end-users to gather requirements and translate expectations to the development team, as well as updating users on progress.
• Strong ability to collaborate effectively with stakeholders at all levels and communicate complex technical concepts to non-technical audiences.
• Ability to analyze complex business problems, identify root causes, and propose effective solutions. Experience analyzing cross-application dependencies, e.g., Dayforce, CE, and existing integrations.
• Understanding of industry-specific business processes and best practices is a plus.
• Ability to operate independently, manage multiple priorities, assignments, and projects in a fast-paced environment.
• Self-motivated, highly engaged, and able to translate business requirements into actionable solutions.

• Bachelor’s degree in Computer Science, Information Systems, Finance, or a related field, or an equivalent combination of education and work experience.

• Accounting or financial sector experience is a plus.

• 5 years of experience as a business analyst supporting, managing, or implementing Microsoft Dynamics 365 Finance & Operations (F&O) ERP system.

• Proficiency with the following D365 finance modules is preferred:

  • General Ledger

  • Accounts Payable / Accounts Receivable

  • Project Management in Accounting

  • Tax Processing

  • Intercompany

  • Project Timesheets

• Strong proficiency in system configuration, customization, and data management within Microsoft Dynamics 365.

• Experience with Dynamics 365 ISVs, such as HSO’s aec360, SKSoft Treasury Automation Suite (TAS), RSAT, and Docentric, is a plus.

• Dynamics 365 certifications are preferred.

• Knowledge of Microsoft Dynamics 365 CE is a plus.

 Unique Benefits

Certified as a Great Place to Work®, Woolpert is one of the fastest growing architecture, engineering, and geospatial (AEG) companies in the world. With over 60 offices and countless projects around the globe, Woolpert makes a real difference at home and abroad. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Diverse experiences: Work on meaningful projects that improve quality of life around the world.
• Freedom to work program: Set your own schedule and location (as appropriate).
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Paid sick time, fitness reimbursement, technology stipend, employee assistance program, and more: Choose the benefits that work best for you.

Level up your career with Woolpert. Apply today and join our team to help shape the future of tomorrow!

Why Woolpert?

Woolpert is looking for supportive, goal-oriented, and career-minded individuals who are, or are looking to become, industry leaders in their fields. We blend design excellence with innovative technology and geospatial applications to deliver exceptional value to our clients. When you join us, you'll join a team of experts who are passionate about their work and dedicated to building the next generation of industry leaders. Woolpert embraces progress and innovation, creating limitless opportunities for your career growth.