ERP Solutions Director

Seeking a new career challenge? Then Woolpert is seeking you! Woolpert is hiring a ERP Solutions Director to join our dynamic Corporate Applications IT Team. This position reports to the IT ERP Program Manager and is responsible for overseeing Woolpert’s Microsoft Dynamics 365 Enterprise Resource Planning (ERP) system. 

The ERP Solutions Director is a leadership role focused on managing and overseeing Woolpert’s Microsoft Dynamics 365 Enterprise Resource Planning (ERP) system. This includes strategic planning, team leadership, project management, and ensuring the ERP system aligns with business goals. The role involves working with various stakeholders to translate business needs into ERP solutions, managing budgets, and ensuring the system's stability and performance.

As part of the Corporate Applications team, this role leads the design and implementation of Microsoft Dynamics ERP solutions for Finance and Operations (F&O) and Customer Engagement (CE).  As the ERP Solutions Director, this role sets a strategic direction and leads business development efforts, making impactful decisions and overseeing multiple projects while maintaining executive-level client relations. This role will collaborate with technical architects and engineering teams to deliver quality products, manage project lifecycles, and mentor the next generation of leaders, fostering environments where people and technology thrive together.

In close partnership with Finance Business Process Owners and leadership, this position is responsible for the implementation of standardized global business processes across the organization and ensuring that they are maintained and adhered to consistently. This role will be a key driver of change across the global organization and will be accountable for supporting enterprise change management, communications and training.

The role will work in collaboration with current IT and Business Leadership to manage both domain-specific work streams as well as establish and maintain an integrated approach that ensures all functional areas work seamlessly together.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

Essential Functions  

As an ERP Solutions Director at Woolpert, you will: 

• ERP System and Business Integration Owner: Drive a coordinated approach to ERP-related business process changes and technical system integration across all related ERP domains to ensure the integrity of the overall design. Coordinate the contributions of external consultants, business functional leads, project managers, as well as business and IT leaders and BPOs/SMEs from Accounting, Project Finance, as well as other stakeholders from across the organization.
• Serve as Woolpert’s ERP Solution Architect: Understand business drivers and business capabilities (current and future state) and determine corresponding ERP solution architecture design and change requirements to drive Woolpert’s targeted business outcomes.
• Provide subject matter expertise and leading edge-thinking on trends, methodologies, tools, and techniques that will be useful to ERP program activities and the Woolpert organization as a whole.
• Own and Oversee Technical Configuration Work: Ensure ERP design and configuration work is being conducted based on well-developed ERP solutions architecture and a detailed set of business, functional and technical requirements.
• Supervise the ERP Business System Analysts staff.
• Oversee Needed Business Transformation Work: Works closely with the Operations, Finance, HR and IT departments to develop standardized global business processes.
• Manage and resolve complex business issues arising from the implementation of new processes or procedures, escalating decisions as appropriate to IT and Business Leadership as needed.
• Ensure Partnership with Programs: Works closely with US and International Programs to ensure adoption of the systems, ensure business process redesign and standardization, helps to build capacities throughout the organization and anticipate and engender cultural changes that ensure successful implementation.
• Manage ERP Business Owner and Executive Sponsor Decision Making Process: Support and prepare for ERP Steering Committee Meetings. Attend Business Owner Meetings and ensure the efficiency of ERP decision-making process. Works as a part of the IT leadership team on the ERP direction, assuring process, people and technology alignment.
• Oversee ERP Deployment Planning and Rollout: Work with the Core Team, IT, Business Leadership and implementation vendors to create a comprehensive ERP deployment and country rollout strategy and plan. Oversee the effective rollout of the global ERP solution.
• Provide Technical and Functional Leadership of the ERP Core Team: Coach, mentor, and influence Technical and Business Core Team members. Ensure domain-specific project management tasks for the ERP program are being effectively conducted.
• Provide Implementation Partner Engagement Management Oversight: Working with the ERP project manager, conduct management level relationship management with ERP implementation vendors and other third-party consulting partners to assure strategic goals are met and maintained to drive the best cost-effective solution.
• Provide ERP Project Management Oversight: Ensure ERP project manager is effectively conducting day-to-day ERP project management. Model Project Management discipline in all aspects of ERP program design, development, implementation, and support. Work with PMO to Forecast, analyze and control the ERP program budget.
• Provide ERP Change Management Oversight: Ensure change management is being effectively planned and managed and that stakeholder engagement, communication, and all levels of required training are being effectively executed. Ensure the change management is fully integrated into ERP deployment planning and rollout strategy and plan.

Minimum Requirements   

• 7 – 10 years of leadership responsibility managing midsize to large teams and influencing senior-level management and key stakeholders.
• Candidates/Applicants must have 5+ years of experience managing a team of at least 8-10 Employees including experience in performance management, training, and development.
• 10 or more years of experience related to ERP systems implementation and operations, with clear demonstration of progressive achievement and growth in ERP program management experience.
• Previous management consulting experience delivering increasingly complex ERP systems implementations preferred.
• Project and/or program management certification and/or lean process improvement (i.e., Six Sigma) certification preferred but not required.
• Strong understanding of financial and supply chain operational process flows (i.e., order to cash, procure to pay, record to report), both conceptually and within the Microsoft Dynamics D365 product.
• Ability to develop strong partnership with the business community.
• Self-motivated and a problem solver who can assess and develop strategies for achieving the needs of the user community.
• Drives operational efficiency and identifies, documents, and monitors key business processes within the scope of ERP needed to achieve successful business results.
• Analyzes, maps, and documents, processes and develops a framework for process standardization and improvement.
• Effective verbal, written and interpersonal skills. Ability to speak to technical-level staff and develop written reporting and presentational content with level-appropriate messaging up to and including the senior executive level.
• Ability to lead and direct ERP Core Team members in line with the goals of the ERP program. Encourages and facilitates cooperation, results orientation and collaboration amongst the team.
• Demonstrated ability to work in a matrix environment, particularly in cross-functional teams across multiple lines of business, over whom there may be no direct authority.
• Excellent project management skills, with demonstrated track record of applying program management principles, practices and techniques with a strong results orientation.
• Takes calculated risks to achieve desired results.